.SupportLayout_root__Rj8VA{display:grid;grid-template-columns:360px 1fr 320px;grid-template-rows:56px 1fr;height:calc(100vh - 52px);background:var(--surface-ground)}.SupportLayout_channelStrip__jWNc7{grid-column:1/-1;grid-row:1/2;position:sticky;top:52px;z-index:5;background:var(--surface-base);border-bottom:1px solid var(--border-subtle);display:flex;align-items:center;justify-content:space-between;gap:var(--mantine-spacing-md);padding-inline:var(--mantine-spacing-md);height:56px}.SupportLayout_inbox__GTvg4{grid-column:1/2;grid-row:2/3;border-right:1px solid var(--border-subtle);overflow-y:auto;background:var(--surface-base);min-height:0}.SupportLayout_reading__Vdzkw{grid-column:2/3;grid-row:2/3;overflow-y:auto;background:var(--surface-ground);min-height:0;display:flex;flex-direction:column;position:relative}.SupportLayout_context__cBJnW{grid-column:3/4;grid-row:2/3;border-left:1px solid var(--border-subtle);overflow-y:auto;background:var(--surface-base);min-height:0}@media (max-width:768px){.SupportLayout_root__Rj8VA{grid-template-columns:minmax(0,1fr);grid-template-rows:auto 1fr}.SupportLayout_channelStrip__jWNc7{grid-column:1/-1;grid-row:1/2;padding-inline:var(--mantine-spacing-sm);padding-block:var(--mantine-spacing-xs);gap:var(--mantine-spacing-xs);flex-wrap:wrap;height:auto;min-height:56px}.SupportLayout_inbox__GTvg4{grid-column:1/-1;grid-row:2/3;border-right:none}.SupportLayout_context__cBJnW,.SupportLayout_reading__Vdzkw,.SupportLayout_root__Rj8VA[data-mobile-mode=detail] .SupportLayout_inbox__GTvg4{display:none}.SupportLayout_root__Rj8VA[data-mobile-mode=detail] .SupportLayout_reading__Vdzkw{display:flex;grid-column:1/-1;grid-row:2/3}.SupportLayout_root__Rj8VA[data-mobile-mode=detail] .SupportLayout_context__cBJnW{display:none}}.SupportLayout_mobileContextTrigger__28VY8{position:absolute;top:var(--mantine-spacing-sm);right:var(--mantine-spacing-sm);z-index:2}.SupportLayout_stripActions__uTQl3{flex-wrap:wrap}.SupportLayout_stripActions__uTQl3,.SupportLayout_stripPresence__9CtoK{display:flex;align-items:center;gap:var(--mantine-spacing-xs);min-width:0}.SupportLayout_presenceDot__m6a08{width:8px;height:8px;border-radius:50%;flex-shrink:0}.SupportLayout_presenceDotOnline__cABV5{background:var(--mantine-color-teal-5);box-shadow:0 0 0 2px rgba(20,184,166,.2)}.SupportLayout_presenceDotOffice__NySHM{background:var(--mantine-color-yellow-5)}.SupportLayout_presenceDotAfter__UEcAs{background:var(--mantine-color-gray-5)}.SupportLayout_presenceText__0T8DS{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:var(--mantine-font-size-sm);color:var(--mantine-color-text)}.SupportLayout_presenceMuted___osTl{color:var(--mantine-color-dimmed)}@media (max-width:768px){.SupportLayout_presenceText__0T8DS{max-width:140px}.SupportLayout_presenceText__0T8DS,.SupportLayout_stripActions__uTQl3 .mantine-Button-label{font-size:var(--mantine-font-size-xs)}.SupportLayout_stripActions__uTQl3 .mantine-ActionIcon-root,.SupportLayout_stripActions__uTQl3 .mantine-Button-root{min-height:48px;min-width:48px}.SupportLayout_stripActions__uTQl3 .mantine-Button-root{padding-inline:var(--mantine-spacing-xs)}}.TicketListInbox_root__7RKSo{display:flex;flex-direction:column;height:100%;min-height:0}.TicketListInbox_header__CHZjh{display:flex;flex-direction:column;gap:var(--mantine-spacing-xs);padding:var(--mantine-spacing-sm);border-bottom:1px solid var(--border-subtle);background:var(--surface-base);position:sticky;top:0;z-index:2}.TicketListInbox_scroll__5BFvF{flex:1 1 auto;min-height:0}.TicketListInbox_list__5k_oB{display:flex;flex-direction:column}.TicketListInbox_empty__7bXbM{padding:var(--mantine-spacing-md);text-align:center}.TicketListInbox_emptyHint__4jqKs{margin-top:var(--mantine-spacing-sm)}.TicketListInbox_footer___Zpcf{border-top:1px solid var(--border-subtle);padding:var(--mantine-spacing-xs) var(--mantine-spacing-sm);background:var(--surface-base);display:flex;align-items:center;justify-content:space-between;gap:var(--mantine-spacing-xs)}.TicketListInbox_footerCount__hFaSJ{font-size:var(--mantine-font-size-xs);color:var(--mantine-color-dimmed);white-space:nowrap}.TicketListInbox_item__w1FsP{display:flex;align-items:stretch;width:100%;padding:10px 12px;border-bottom:1px solid var(--border-subtle);background:transparent;border-left:2px solid transparent;cursor:pointer;transition:background-color var(--transition-base,.12s ease),border-color var(--transition-base,.12s ease);text-align:left}.TicketListInbox_item__w1FsP:hover{background-color:var(--surface-raised,rgba(255,255,255,.03))}.TicketListInbox_item__w1FsP:focus-visible{outline:2px solid var(--accent-default);outline-offset:-2px}.TicketListInbox_itemSelected__ZaMBi{background-color:var(--surface-spotlight,rgba(96,165,250,.08))}.TicketListInbox_itemSelected__ZaMBi,.TicketListInbox_itemUnread__NG1c9:not(.TicketListInbox_itemSelected__ZaMBi){border-left-color:var(--accent-default)}.TicketListInbox_itemBody__6ahEq{flex:1;min-width:0}.TicketListInbox_itemHeader__oszHu{min-width:0}.TicketListInbox_displayId__EWFwG{flex-shrink:0}.TicketListInbox_subject__iwh7X{flex:1;min-width:0}.TicketListInbox_metaRow__IQhNI{min-width:0}.TicketListInbox_metaText__bRt7q{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.TicketListInbox_statusDot__stCuW{width:8px;height:8px;border-radius:50%;display:inline-block;flex-shrink:0}.TicketListInbox_statusDotNew__97UUq{background-color:var(--mantine-color-blue-5)}.TicketListInbox_statusDotInProgress__FhDpG{background-color:var(--mantine-color-yellow-5)}.TicketListInbox_statusDotWaiting__efPb3{background-color:var(--mantine-color-orange-5)}.TicketListInbox_statusDotResolved__VyfQX{background-color:var(--mantine-color-teal-5)}.TicketListInbox_statusDotClosed__Al9jf{background-color:var(--mantine-color-gray-5)}@media (max-width:768px){.TicketListInbox_header__CHZjh{padding:var(--mantine-spacing-xs)}.TicketListInbox_item__w1FsP{padding:12px}}.KbSuggestions_wrapper__gn1Jn{margin-top:var(--mantine-spacing-sm)}.KbSuggestions_card__n0NnG{cursor:pointer;transition:border-color var(--transition-base,.15s ease)}.KbSuggestions_card__n0NnG:hover{border-color:var(--mantine-color-teal-6)}.KbSuggestions_snippet__GfUZU{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;color:var(--mantine-color-dimmed)}.JobCard_card__E5ytg{background:var(--surface-raised);border:1px solid var(--border-subtle);border-left:3px solid var(--job-tone-border,transparent);border-radius:var(--radius-md,8px);padding:var(--space-md,12px);transition:background-color var(--duration-feedback,.1s) var(--ease-standard,ease)}.JobCard_clickable__K58LJ{cursor:pointer}.JobCard_clickable__K58LJ:hover{background:var(--surface-spotlight)}.JobCard_iconWrap__NCvzO{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:9999px;flex-shrink:0;background:var(--job-tone-bg,transparent);color:var(--job-tone-icon,var(--text-tertiary))}.JobCard_spin__j58yY{animation:JobCard_jobCardSpin__cjaK2 1.2s linear infinite}@keyframes JobCard_jobCardSpin__cjaK2{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}@media (prefers-reduced-motion:reduce){.JobCard_spin__j58yY{animation:none}}.Sidebar_userProfileButton__B_Wso{flex:1;min-width:0;min-height:44px;padding:6px;border-radius:var(--radius-sm);display:flex;align-items:center;gap:8px;background:transparent;border:none;cursor:pointer;text-align:left;transition:background-color .1s var(--ease-out,ease-out)}.Sidebar_userProfileButton__B_Wso:hover,.Sidebar_userProfileButton__B_Wso[aria-expanded=true]{background:var(--surface-hover)}.Sidebar_userProfileButtonCollapsed__WZw3f{width:40px;height:36px;min-height:36px;flex:none;padding:0;justify-content:center}.Sidebar_userProfileInfo__8Wz_K{display:flex;flex-direction:column;flex:1;min-width:0}.Sidebar_footerDivider__AXIhf{flex:none;width:1px;height:16px;margin:0 4px;background:var(--outline-variant)}.Sidebar_footerDividerCollapsed__pRZMN{width:16px;height:1px;margin:4px 0}.FloatingSaveBar_wrapper__LUzG_{position:fixed;bottom:var(--space-4);right:var(--space-4);z-index:46;background:var(--surface-raised);color:var(--text-primary);border-top:1px solid var(--border-default);border-radius:var(--mantine-radius-md);padding:var(--space-3) var(--space-5);box-shadow:var(--shadow-lg);transform:translateY(0);opacity:1;transition:transform .25s ease,opacity .25s ease}.FloatingSaveBar_wrapperEnter__699VN{transform:translateY(20px);opacity:0}.FloatingSaveBar_saveButton__bPZb_{border-color:var(--text-on-filled);color:var(--text-on-filled)}.FloatingSaveBar_saveButton__bPZb_:hover{background:color-mix(in srgb,var(--text-on-filled) 15%,transparent)}.settings_pageCap__FifdP{max-width:min(100%,1800px);margin-inline:auto}.settings_panelInset__m0RSs{padding-inline:var(--mantine-spacing-md)}.settings_sectionHeaderInset__1ZRtb{padding-inline-start:calc(var(--mantine-spacing-lg) + 1px)}